Shipping policy
Shipping policy
SHIPPING POLICY
We are proud to have free shipping!
All orders are managed and shipped from our warehouse. Please allow more time for your order to be processed during holidays and sale seasons.
We process orders Monday to Friday. Orders will be processed within 3-10 business days from the date of the order and will be shipped the day after the processing day. Please note that we do not ship on weekends.
Once your order has been placed, we cannot cancel it, if you need to change the delivery information, contact us as soon as possible. Once the order is processed, we will not be able to make any changes.
How long will it take to receive my order?
Once you place your order, expect 1 to 3 business days to process your orders. After that, delivery will vary depending on your location. Below we provide you with the estimated delivery times by country:
- Europe: 7-14 business days
- USA: 7-15 business days
- Canada: 7-16 business days
- Central America: 10-25 business days
- Australia / New Zealand: 10-26 business days
- Other countries: 11-30 business days
In exceptional cases, an order may take longer than usual. In this case, delivery may be delayed up to 40 business days. If you experience any unusual delay in delivery of your order, do not hesitate to contact our customer service, and we will be happy to help you resolve any problems.
We appreciate your understanding and patience during these difficult times and strive to provide you with the best possible shopping experience.
We will provide you with a tracking number so you can monitor the status of your order in real time and stay informed about the progress of the delivery.